in order to demonstrate our firm commitment to our visitors' and customers' privacy. The following discloses our information gathering,
use and dissemination practices for our www.completehome.com membership program ("www.completehome.com"),
Who We Are
Address: 6 High Ridge Park
Stamford, CT 06905
Telephone: 1-800-232-HOME (4663)
Customer Service e-mail: email@example.com
Personal and Non-Personal Information
When visiting the CompleteHome Web site, in order to join, make a purchase, register to use certain services, enter a
sweepstakes, respond to a survey or update your information you may be asked to provide certain personally identifiable information ("Personal
Information") about yourself, such as your name, e-mail address, physical address, telephone number, date of birth, or mother's maiden name. For
enrollment and purchases, we require a name, physical address, telephone number, and credit/debit card number. You may review and revise any Personal
Information we have about you by sending a request to firstname.lastname@example.org or calling 1-800-232-HOME (4663).
We may also request non-personally identifiable information ("Demographic Information"), such as annual income, buying preferences, or your age.
Providing this Demographic Information is optional. This information is collected anonymously, so we have information about everyone as a group who
answered the questions, rather than information about a single individual's responses.
We use Personal Information to perform business functions, such as serving our members and other customers, developing new products and services,
fulfilling orders and contacting you when necessary, such as when a delivery may be delayed or when an ordered product is out of stock. We may
also use this information to notify you about new products or services and special promotions offered by Trilegiant or any of its affiliates.
We may use Demographic Information to improve and enhance your experience on the CompleteHome Web site. For example, we may use certain
preferences you provide to tailor your experience at our site, such as showing you content and sending you notices concerning merchandise
and services that may interest you.
We may share Personal Information with unaffiliated third parties, including marketing partners, printers, billing agents, insurance companies,
administrators, and service providers that assist us in performing our business functions and marketing our products, and as otherwise permitted or
required by law. These parties have access to Personal Information needed to perform their functions, but may not use it for other purposes.
We may share Personal Information relating to your transactions with us or our experience with you, with our affiliates (including those existing
currently or in the future). Beginning October 1, 2008, we will not share any personal information with our affiliates for purposes of marketing
their products and services unless we are otherwise permitted to do so by law.
From time to time, unless we are restricted by applicable contract, we may also share your Personal Information with trustworthy unaffiliated
third parties, who offer products or services that we feel may be of interest to you.
We may also share Demographic Information with unaffiliated third parties, such as advertisers interested in advertising on the CompleteHome
Web site, in an aggregate, anonymous form, which means that the shared information will not contain nor be linked to any personally identifiable
information about you or any other person.
Opting Out of Sharing of Personal Information; Choice With Respect to Receiving Marketing Emails
We value your privacy. If you do not want us to share your Personal Information with unaffiliated third parties or if you would prefer not to receive
marketing emails from CompleteHome in the future, go to
https://www.completehome.com/optout and enter your email address. Please allow up to 10 days for your email to be removed. For offline
unsubscribe assistance, please contact us at: Trilegiant, Mail Stop NW-26-03, 6 High Ridge Park, Stamford, CT 06905.
Your California Privacy Rights
Under California Law, California residents have the right to request in writing from businesses with whom they have an established business relationship,
(1) a list of the categories of personal information, such as name, address, e-mail address, and the type of services provided to the customer, that a
business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the
third parties' direct marketing purposes, and (2) the names and addresses of all such third parties. To request the above information, please e-mail us
at CARequests@trilegiant.com or write us at: Attn: Membership Department, Trilegiant Corporation, P.O.
Box 41277, Nashville, TN, 37204, with a reference to California Disclosure Information
We will respond to such written requests within 30 days of following receipt at the e-mail or mailing address stated above. If we receive your request
at a different e-mail or mailing address, we will respond within a reasonable period of time, but not to exceed 150 days from the date received. Please
note that we are only required to respond to each customer once per calendar year.
"Cookies" are pieces of information that may be placed on your computer by a Web site for the purpose of facilitating and enhancing your
content consistent with your stated interests and the manner in which you browse and/or buy on our site, (c) to save your password (if you have
registered with us) so you don't have to re-enter it each time you visit our site, and (d) for other purposes to make your visit more convenient.
At times, some of our third party advertisers or their ad serving and tracking providers may place cookies on your computer system when you select
their ad banner and some of our content providers or partners may also place cookies on your computer system when you visit those portions of our
CompleteHome site over which they have control. We reserve the right to supplement the cookie data which we collect from
you with information collected by cookies set by third parties on our behalf in order to understand how you use the Internet and what products are of
interest to you. The information that we receive from these unaffiliated third parties is only Demographic Information (i.e., anonymous, non-personally
You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in
Internet Protocol (IP) Address
We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address may also be used to help identify
you for the duration of a session and to gather broad demographic information. Your IP address will never be linked to any Personal Information unless
you are in the process of making a purchase, in which case the link between this information will terminate upon completion of your final purchase.
As you use the Internet, a trail of electronic information is left at each Web site you visit. This information, which is sometimes referred to as
"clickstream data," can be collected and stored by a Web site's server. Clickstream data can tell us the type of computer and browsing software
you use, the address of the Web site from which you linked to the CompleteHome Web site, and, in some instances, your e-mail address.
We may use clickstream to anonymously determine how much time visitors spend on each page of our site, how visitors navigate throughout the site and how we
may tailor our Web pages to better meet the needs of visitors. This information will only be used to improve our Web sites.
Consent to Processing
By providing any Personal Information to this site, you fully understand and unambiguously consent to the collection, usage and processing of such
information in the United States.
Our sites may contain links to other sites. Other sites may also reference or link to our sites. We are not responsible for the privacy practices or
the content of such other sites.
Maintaining the Security of Your Information
We have implemented security procedures which use reasonable measures to ensure the security, confidentiality and integrity of Personal Information
in our possession and guard against unauthorized access or use. However, due to the inherent open nature of the Internet, we cannot guarantee that
communications between you and Trilegiant will be free from unauthorized access by third parties, such as hackers. We also identify data that is to be
protected, provide a reasonable level of protection for that data and grant access to protected data only to those individuals who need to use it in
performing their job-related duties. Employees who violate our security procedures will be subject to disciplinary action, which may include termination.
CompleteHome utilizes Standard SSL encryption on pages where secure information is transmitted over the Internet. We also use
VeriSign™ as our Certificate of Authority.
Treatment of Information of Former Members and Customers
Your Acceptance of this Policy
customers of such changes in the manner and to the extent required by law. Your continued use of our site following the posting of changes to this privacy
policy means you accept these changes.
CompleteHome is a service provided by Trilegiant Corporation, which may modify or improve any part of the service at any time and
without prior notice. CompleteHome is a registered service mark of Affinion Publishing, LLC